{"id":89348,"date":"2021-08-23T02:11:48","date_gmt":"2021-08-23T02:11:48","guid":{"rendered":"https:\/\/www.similarweb.com\/corp\/?p=89348"},"modified":"2025-03-25T11:58:17","modified_gmt":"2025-03-25T11:58:17","slug":"why-analytics-matter","status":"publish","type":"post","link":"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/","title":{"rendered":"How to Use Digital Analytics to Grow Your Business"},"content":{"rendered":"<p>In 1982, what was considered to be the first mobile phone, Nokia\u2019s Mobira Senator, became available to consumers. Today, it&#8217;s\u00a0estimated that <a href=\"https:\/\/flauntdigital.com\/blog\/evolution-mobile-phones\/\">the average user<\/a> has over 2,500 interactions a day and spends about 800 hours a year on their mobile phone.<\/p>\n<p>We\u2019ve witnessed the birth, growth, and development of the digital world, but how are we tracking usage? As our daily lives become further intertwined with technology, digital and <a href=\"https:\/\/www.similarweb.com\/website\/\">web analytics<\/a> are likely to become part of everybody&#8217;s routine, even if you&#8217;re not involved in business intelligence or digital marketing.<\/p>\n<p>For now, we\u2019ll focus on how you can use <a href=\"https:\/\/www.similarweb.com\/corp\/web\/\">web intelligence<\/a> to understand your audience and grow your business. We\u2019ll look at what <a href=\"https:\/\/www.similarweb.com\/\">digital analytics<\/a> means today, why companies can&#8217;t thrive without it, and how to make it work for you.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89356 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-6.png\" alt=\"similarweb digital analytics \" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-6.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-6-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-6-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<h2>Digital analytics and business intelligence<\/h2>\n<p>What is digital analytics? The term encompasses all aspects of analyzing digital data with the purpose of getting answers. It includes collecting, measuring, mining, filtering, visualizing, and optimizing data. You may already be doing this using Google Analytics.<\/p>\n<p>You can use a digital analytics strategy to track website or mobile app performance, understand user behavior, <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/market-mapping\/\">map your market<\/a>, evaluate the effectiveness of your <a href=\"https:\/\/www.similarweb.com\/blog\/marketing\/marketing-strategy\/marketing-channels\/\">marketing channels<\/a>, and more. There are different types of digital data analytics and various marketing tools to help you achieve very diverse goals.<\/p>\n<p><b>The bottom line is the same for all: You collect and process data to solve issues, find areas to improve your business, and make better decisions with a <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/dddm\/\">data-driven <\/a><\/b><a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/dddm\/\"><b>analytics strategy<\/b><\/a>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89350 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/new-design.png\" alt=\"digital analytics and business intelligence \" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/new-design.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/new-design-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/new-design-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<h2>Make digital analytics a priority<\/h2>\n<p>There are two reasons why any business &#8211; regardless of what you\u2019re offering &#8212; should invest in digital analytics and make it your number one priority:<\/p>\n<p>First, in the age of <a href=\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/digital-transformation\/\">digital transformation<\/a>,<b> no business owner, researcher, or <\/b><b>marketer<\/b><b> can reach smart decisions based solely on their own experience, intuition, or knowledge.<\/b> You need to build on numbers and facts. Change is happening fast, and you need to make real-time data-based decisions to keep pace.<\/p>\n<p>Second, you need to<b> collect and process an enormous amount of data for your analysis to yield meaningful results.<\/b> For the human brain, or even a team of analysts, it\u2019s simply overwhelming. Digital tools help you get the job done.<\/p>\n<div class=\"stepped-form stepped-form--background\">\n  <div class=\"stepped-form__content\">\n      \n<div data-contact-us-hidden-sub-subject=\" \"\ndata-contact-us-should-get-chilipiper=\"false\"\ndata-contact-us-boolean-always-show-phone=\"false\"\ndata-contact-us-i18n-subtitle3_tell_us_more=\" \"\ndata-contact-us=\"split\"\ndata-contact-us-hidden-subject=\"no cu\"\ndata-contact-us-hidden-asset-type=\"N\/A\"\ndata-contact-us-hidden-campaign-name=\"N\/A\"\ndata-contact-us-hidden-campaign-solution=\"N\/A\"\ndata-contact-us-hidden-campaign-region=\"ALL\"\ndata-contact-us-hidden-form-location-breadcrumbs=\"Form Corp\/Reports\/How to Use Digital Analytics to Grow Your Business\/Content\"\ndata-contact-us-hidden-message=\"I want to download the file\"\ndata-contact-us-hidden-button-caption=\"Download\"\ndata-contact-us-hidden-cta-description=\"null\"\ndata-contact-us-hidden-cta-url=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/The-Researchers-Blueprint-for-Achieving-Digital-Maturity.pdf\"\ndata-contact-us-i18n-title=\"Get started with our step by step guide to digital maturity.\"\ndata-contact-us-i18n-submit_button=\"Download\"\ndata-contact-us-i18n-success_title=\"Thanks for downloading!\"\ndata-contact-us-i18n-success_subtitle=\"We hope you enjoy these insights.\"\ndata-contact-us-i18n-success_sub_subtitle=\"Ready to dive deeper?\"\ndata-corp-form-type=\"split-download\"\ndata-contact-us-file-url=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/The-Researchers-Blueprint-for-Achieving-Digital-Maturity.pdf\"\ndata-contact-us-hidden-file-url=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/The-Researchers-Blueprint-for-Achieving-Digital-Maturity.pdf\"\n>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n<h2>What you can do with digital analytics tools<\/h2>\n<p>There are different types of digital analytics, and there are tools to help you perfect all of them. They all have one thing in common: they turn business intelligence and <a href=\"https:\/\/www.similarweb.com\/corp\/stocks\/company-performance\/\">company research<\/a> into <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/actionable-data\/\">actionable insights<\/a>.<\/p>\n<p>A digital analytics tool can provide you with historical knowledge and an understanding of <a href=\"https:\/\/www.similarweb.com\/corp\/web\/audience-analysis\/\">audience behavior<\/a>. You can investigate how visitors found your website or app and how they interacted with it. This allows you to optimize customer experience based on data.<\/p>\n<p>You can also use analytics tools to assess and monitor the performance of your site or app and the success of your marketing efforts. You can find out where your marketing is successful and which activities are not bringing the desired results.<\/p>\n<p>Another possibility is to analyze your position in the market and benchmark against your competition. Analyzing market intelligence data and applying what you discover to your strategy gives you a strong <a href=\"https:\/\/www.similarweb.com\/blog\/marketing\/marketing-strategy\/competitive-analysis\/\">competitive edge<\/a> and an advantage over other players in your niche.<\/p>\n<p>These are just a few basic examples of what digital business analytics is capable of.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89351 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-1.png\" alt=\"benefits of digital analytics \" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-1.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-1-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-1-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<h2>The website metrics that matter<\/h2>\n<p>The kind of data you choose to analyze derives from what you need to know. You can get highly specific in your digital analytics by drilling deep down into different metrics, you just need to know what to look for.<\/p>\n<p>Most likely, you\u2019ll want to make digital analytics a foundational part of your market research. From there you can calculate financial impacts such as return on investment (ROI) and customer lifetime value (CLV).<\/p>\n<p>Let\u2019s look at some of the metrics that every company should keep an eye on:<\/p>\n<h3>1. Conversion rate<\/h3>\n<p>For most marketers, <a href=\"https:\/\/www.similarweb.com\/blog\/ecommerce\/retail-insights\/ecommerce-conversion-optimization\/\">conversion rate (CVR)<\/a> is the metric with the highest importance. It evaluates the performance of marketing activities with financial impact. You&#8217;ll want to analyze the entire <a href=\"https:\/\/www.similarweb.com\/blog\/ecommerce\/retail-insights\/conversion-funnel-optimization\/\">conversion funnel<\/a> and touchpoints within, so you can replicate success and optimize your campaigns where needed.<\/p>\n<h3>2. Engagement rate<\/h3>\n<p>You can learn a lot about user experience by <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/engagement-rate\/\">monitoring the engagement rate.<\/a> It reveals how popular your site is, how interesting visitors find your content, and how active they are. Next, you can drill down into page views, visit duration, <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/website-stickiness\/\">website stickiness<\/a>, and other key <a href=\"https:\/\/www.similarweb.com\/blog\/research\/business-benchmarking\/benchmarking-engagement-metrics\/\">engagement metrics<\/a>.<\/p>\n<h3>3. Click-through-rate<\/h3>\n<p>The click-through rate (<a href=\"https:\/\/www.similarweb.com\/blog\/research\/business-benchmarking\/benchmarking-ctr\/\">CTR<\/a>) indicates the success of specific pages or campaigns. It is a critical metric to track in paid advertising. It&#8217;s also instrumental in evaluating your website design UX and your content relevance.<\/p>\n<h3>4. Bounce rate<\/h3>\n<p>Another vital metric to keep your eye on is <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/bounce-rate\/\">bounce rate<\/a>. It uncovers how well your site meets visitors&#8217; expectations. A high bounce rate can also signify an error or bug somewhere. <a href=\"https:\/\/www.similarweb.com\/blog\/research\/market-research\/reduce-bounce-rate\/\">Reducing your bounce rate<\/a> and keeping it within the industry average is a kind of health measure for your page.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89352 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-2.png\" alt=\"digital analytics metrics that matter\" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-2.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-2-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-2-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<h2>Benchmarking with digital analytics<\/h2>\n<p>One area where digital data analytics are particularly beneficial is gauging your position in the market. <a href=\"https:\/\/www.similarweb.com\/blog\/research\/business-benchmarking\/ultimate-guide-benchmarking\/\">Benchmarking<\/a> against your competition is one of the easiest methods to assess your chances of success, identify adversaries, and develop new growth strategies.<\/p>\n<p>Similarweb\u2019s digital analytics solutions and <a href=\"https:\/\/www.similarweb.com\/corp\/web\/benchmarking\/\">benchmarking tools<\/a> are designed to do just that. We provide you with the metrics that enable you to <a href=\"https:\/\/www.similarweb.com\/blog\/updates\/product-updates\/competitive-tracking\/\">track your competitors\u2019 performance and measure it against your own<\/a>. You can also benchmark against the best-in-class or the industry average.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89353 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-3.png\" alt=\"similarweb benchmarking tools\" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-3.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-3-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-3-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>Let&#8217;s take <a href=\"https:\/\/www.similarweb.com\/blog\/marketing\/seo\/seo-strategy\/\">SEO strategies<\/a> as an example. Keywords are equally crucial for PPC, and with Similarweb, you can identify what works best for your competitors.<\/p>\n<p>Use the <a href=\"https:\/\/www.similarweb.com\/corp\/search\/features\/keyword-analysis\/\">keyword analytics tool<\/a> to review <a href=\"https:\/\/www.similarweb.com\/blog\/marketing\/marketing-strategy\/traffic-share\/\">traffic share<\/a> per keyword \u2014 filter by geography, search type, and more to get higher granularity. Identify trending keywords per channel and optimize your content accordingly.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89354 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-4.png\" alt=\"similarweb keyword analysis and tools\" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-4.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-4-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-4-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<p>Investigate your competitors\u2019 marketing strategies by <a href=\"https:\/\/www.similarweb.com\/blog\/marketing\/marketing-strategy\/traffic-gap-analysis\/\">benchmarking traffic sources<\/a>\u2019 volume and quality by looking at engagement metrics. Find <a href=\"https:\/\/www.similarweb.com\/corp\/web\/affiliate\/\">affiliates and referring sites<\/a> that drive significant traffic to your competitors\u2019 websites. You can also benchmark your paid search ads or social media performance.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-89355 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-5.png\" alt=\"similarweb marketing channel performance overview \" width=\"960\" height=\"540\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-5.png 960w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-5-300x169.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Designs-digital-analyics-5-768x432.png 768w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/p>\n<h2>Make better business decisions<\/h2>\n<p>In the age of digital transformation, analytics data plays a central role in the development of businesses. To stay on top of the game, you need to expand your reliable data sources and tools that analyze it. It&#8217;s not enough to base your decisions on data from your own business.<\/p>\n<p><a href=\"https:\/\/account.similarweb.com\/journey\/registration\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>Try Similarweb for free<\/strong><\/a> and get a behind the scene\u2019s look at your competitors.<a href=\"https:\/\/www.similarweb.com\/corp\/contact-us\/\"><img decoding=\"async\" class=\"aligncenter wp-image-89359 size-full\" src=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/banner-for-digital-transformation-blog-1.png\" alt=\"similarweb research solution demo\" width=\"858\" height=\"218\" srcset=\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/banner-for-digital-transformation-blog-1.png 858w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/banner-for-digital-transformation-blog-1-300x76.png 300w, https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/banner-for-digital-transformation-blog-1-768x195.png 768w\" sizes=\"(max-width: 858px) 100vw, 858px\" \/><\/a><\/p>\n<p><i>This blog post was written by <\/i><a href=\"https:\/\/www.linkedin.com\/in\/ruth-m-trucks-a929b128\/\"><i>Ruth M. Trucks<\/i><\/a><i>.<\/i><\/p>\n<h2>Digital analytics FAQ<\/h2>\n<p><strong>Why is digital analytics important to business growth?<\/strong><\/p>\n<p>The importance of digital analytics is that it allows for a data-driven marketing approach, and as such, it can produce better results.<\/p>\n<p><strong>How are digital analytics used by business owners?<\/strong><\/p>\n<p>One way business owners can use digital analytics to boost sales is by understanding their audience behavior.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In 1982, what was considered to be the first mobile phone, Nokia\u2019s Mobira Senator, became available to consumers. Today, it&#8217;s\u00a0estimated that the average user has over 2,500 interactions a day and spends about 800 hours a year on their mobile phone. We\u2019ve witnessed the birth, growth, and development of the digital world, but how are [&hellip;]<\/p>\n","protected":false},"author":326,"featured_media":89357,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[6453,6467,2809],"tags":[],"class_list":["post-89348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-analysis","category-market-research","category-research"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why Digital Analytics Matters For Your Business | Similarweb<\/title>\n<meta name=\"description\" content=\"Digital analytics keep the business world moving. Find out how it can help you understand your customers and accelerate online growth. Start reading.\" \/>\n<meta name=\"robots\" content=\"max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Molly Winik\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/\"},\"author\":{\"name\":\"Molly Winik\",\"@id\":\"https:\/\/www.similarweb.com\/blog\/#\/schema\/person\/24ccb828b8fa7df7ab2030ff4a650697\"},\"headline\":\"How to Use Digital Analytics to Grow Your Business\",\"datePublished\":\"2021-08-23T02:11:48+00:00\",\"dateModified\":\"2025-03-25T11:58:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/\"},\"wordCount\":1212,\"publisher\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Molly-SW-Blog-Header-Rebrand-3.png\",\"articleSection\":[\"Digital Analysis\",\"Market Research\",\"Research\"],\"inLanguage\":\"\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/\",\"url\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/\",\"name\":\"Why Digital Analytics Matters For Your Business | Similarweb\",\"isPartOf\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.similarweb.com\/blog\/research\/digital-analysis\/why-analytics-matter\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.similarweb.com\/blog\/wp-content\/uploads\/2021\/08\/Molly-SW-Blog-Header-Rebrand-3.png\",\"datePublished\":\"2021-08-23T02:11:48+00:00\",\"dateModified\":\"2025-03-25T11:58:17+00:00\",\"description\":\"Digital analytics keep the business world moving. 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