fepblue app analytics for April 2

* Healthcare services and management With the fepblue app, you can: • Access your benefits • View, share your member ID card and access important contact numbers 24/7 • View benefits and coverage information for common procedures and services • Know how close they are to meeting your annual deductible or out-of-pocket maximum* • Access your medical and pharmacy claims* • View, download and share your explanations of benefits (EOBs) Get care • Call Nurseline, • Teladoc services • Search for providers and urgent care centers near you • Get care Overseas Health & Wellness • View your MyBlue Wellness Card balance and find out ways to spend and earn more rewards • Track rewards and monitor progress toward their health goals. • Send a secure message to FEP customer service reps with claims, enrollment or any questions • If you give us permission, we’ll send important reminders straight to your mobile device • You can easily access our website and social media channels through the app to Stay connected to FEP • Biometric and Second factor authentication enabled secure and easy access to your account • We keep your information secure. We use the latest security technology and industry best practices to secure your information. Your account is yours—it can only be accessed through your MyBlue® login information. We recommend keeping your app up to date to ensure that it has the latest security features. You should keep your phone operating system up to date as well. *It can take up to ten days after we receive a claim to reflect these changes on your account. • You can find providers and urgent care centers without logging in. However, you’ll need to login with your MyBlue® username and password to access benefit information. • Don’t have an account? Sign up at: https://www.fepblue.org/pilot/registration