EDF app analytics for January 12

With the EDF app, staying on top of your energy account has never been simpler. EASY ACCESS • Login details: Already use MyAccount? That's great, use the same details to start using the EDF app • Speedy secure login with Face ID or Touch ID • Multiple properties: Easily toggle between multiple accounts or properties SIMPLE ACCOUNT MANAGEMENT • Account details: From checking your balance to seeing your tariff; It’s all here, in one place • Sending us your meter reading couldn’t be easier: There’s even a handy built-in torch for those dark cupboards! • Updating your tariff: Compare and change in just a few taps • View bills and emails: Lost a bill or can’t find an email? No worries, access them all here • Help and FAQs: Got a question? Find answers fast in our Help pages and FAQs • Home moves made easy: We know moving can be stressful. That’s why we’ve taken some of the stress out with a quick, simple Moving Home form • Refer a friend from the app – get rewarded! It’s a win-win. PAYMENTS AND DIRECT DEBITS • Paying your bill: Make a payment in as little as just 3 clicks! • Setting up a Direct Debit: Take the hassle out of bills — set up a Direct Debit easily in the app • Manage your Direct Debit with ease: Change your amount, payment date and bank details when you need to PAY AS YOU GO • Check your meter balance on the go: Keep track anytime, anywhere • Top up in seconds: Quick and hassle free! • Stay topped up automatically: With Auto top-ups, you choose how much credit to add and when — and we'll do the rest • View your top-up history • iOS widget: Your energy balance, right on your home screen TRACK YOUR ENERGY USAGE WITH ENERGY HUB • Detailed insights: 30-minute energy breakdowns give you everything you need to stay on top of your usage • Multi-rate meter? Energy Hub shows your peak vs off-peak usage, helping you plan and save • Energy Hub perks: Earn free energy with our Sunday Saver challenge! Check Energy Hub for terms and details • Curious where your energy goes? Heating, cooking, appliances – see it all in ‘My Breakdown’ ELECTRIC VEHICLES • On one of our EV tariffs? Check out Smart Charging in the app and start saving even more! • All things charging: Keep on top of your charging schedule and update your smart charging settings right in the app