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Freshservice app analytics for December 3

Freshservice

Freshservice

  • Freshworks Inc
  • Google Play Store
  • Free
  • Business
Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL based IT service desk management solution in the cloud. The productivity centric Freshservice mobile app has been designed keeping in mind an IT agent’s flexibility to stay connected, ‘on the go’. With an industry first module named ‘To-Dos’ it enables the agent to prioritize their day and see all the work stream in a single window. Additionally other core ITIL modules such as incident management, change management, service catalog, asset management, user management and others are all available within the app. What’s new? To-do list to plan your day. Change Management to manage your changes Task module to manage your schedule Fully capable Incident management Service Catalog Approvals Management User Management Key features of Freshservice mobile app 1. Push notifications to stay on top of things. 2. Create or respond to tickets, assign it to agents, change its priority and due date, mark it as spam or delete it. 3. Prioritize and stay on top of tickets that matter the most with 9+ default views and unlimited custom views. 4. Insert canned responses when needed and attach files as necessary. 5. Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’. 6. Search your list of users or the right solution in your knowledge base. 7. Get a quick overview of your help desk. 8. Your employees can access the service catalog and even place and track service requests. 9. Update all the details for assets, add new assets to the CMDB using the barcode/QR code scanner. 10. Log in easily using Active Directory SSO or SAML.
Freshservice

Freshservice Usage Rank

The usage rank is based on Similarweb's algorithm that calculates current installs and active users over a 28-day period.

All Categories in
United States--
Business in
United States#1,342

Daily active users

Analyze usage patterns of Freshservice users by viewing Freshservice downloads and daily active users over time.

Users

Analyze usage patterns of Freshservice users by viewing Freshservice downloads and daily active users over time.

Unlock daily active users
OctNovDec

Freshservice Ranking Stats Over Time

Similarweb's Usage Rank & Google Play Store Rank for Freshservice

Usage Rank

Rank

Freshservice Ranking by Country

Counties in which Freshservice has the highest ranking in its main categories


Users Interests & Top Categories

Top categories and apps used by Freshservice users

Top categories
Affinity
Top apps within the category
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14%
Challenges Alarm Clock
Microsoft Outlook
NordPass Password Manager
Spark Mail: AI Email, Calendar
ChatGPT
13%
Fidelity Investments
Wells Fargo Mobile®
Chase Mobile
Acorns: Invest For Your Future
Wealthfront: Save and Invest
10%
Microsoft Teams
Microsoft Authenticator
Wrike - Where Work Flows
TeamViewer Remote Control
LinkedIn: Jobs & Business News
10%
Eklipse.gg: Instant Highlights
Clock
Phone by Google
WiFiman
Multi Timer StopWatch

Top Competitors & Alternative Apps

Apps with a high probability of being used by the same users, from the same store.

Salesforce

Salesforce

Salesforce.com, inc.

Everbridge

Everbridge

Everbridge Inc.

Okta Verify

Okta Verify

Okta Inc.

Intune Company Portal

Intune Company Portal

Microsoft Corporation

Freshservice VS.

December 3, 2025