Frequently Asked Questions Quick answers about acceptance, timing, appointments, payments, privacy, US DOT, and our counselors. Not sure which evaluation you need? Find My Evaluation (60s) → Search FAQs (e.g., refunds, probation, timing) On this page Acceptance Timing & Delivery Appointments Payments & Refunds Privacy & Security US DOT SAP Counselor Credentials Other Common Questions Acceptance Accepted by most courts and probation nationwide. Local rules can vary—always confirm. Will my court or probation accept your evaluation? In most jurisdictions, yes. Requirements can differ by judge, county, or agency. Please check with your referring agency before booking to confirm they accept telehealth evaluations. Important: We do not provide any evaluation services in Nebraska. See states where our evaluations have been accepted: view accepted states. Do you support telehealth for court and probation cases? Yes—our service is 100% online. Some areas require in-person or treatment-program-based evaluations. Please confirm with your court or officer whether telehealth is accepted for your case. Can you send my report to my attorney or officer? Yes. With your permission, we’ll securely send your report to the contacts you specify. Timing & Delivery Most reports are delivered within the stated window when no extra steps are required. How fast will I get my report? Standard: ~48 hours after your