Privacy Policy Updated at 2025-05-20 Tenece (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Tenece. This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Services”). By accessing or using this website, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. Definitions and key termsTo help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as: Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you, such as your language preference or login information. Company: When this policy mentions “Company” “we”, “us” or “our” it refers to Tenece Professional Services Limited (Tenece) that is responsible for your information under this Privacy Policy. Country: where Tenece is based and carrying out business Customer: refers to the company, organisation, or person that signs up to use the Tenece website to manage the relationships with your consumers or service users. Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Tenece and use the services. IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet. Personnel: refers to those individuals who are employed by Tenece or are under contract to perform a service on behalf of Tenece Personal Data: any information that directly, indirectly, or in connection with other