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GENERAL INFO: BreezyExcursionOrders@gmail.com SHOP LOCATION:Breezy Excursion1020 The AlamedaSan Jose, Ca 95126 FREQUENTLY ASKED QUESTIONS Q: What is your return/refund policy? A:Please return the item to the return address below with a note stating you would like an exchange or refund. Goods purchased can be returned in their original condition within ten (10) days of receipt for a full refund, or within 20 days of receipt for an exchange. RETURN ADDRESS:Breezy Excursion ATTN: Returns/Exchanges1020 The AlamedaSan Jose, Ca 95126 Q:How long will it take for my package to arrive? A:Orders are shipped within 1 to 2 business days and estimated to arrive 2-9 business days. Q: I need to make a change to my address, how do I do so? A: Changes to your shipping address must be e-mailed to us immediately. E-mail info@breezyexcursion.com with your order/transaction number and your updated shipping address. We recommend that all address changes be sent by 11:00am PST before our shipping department begins to process all orders. Q: Do you ship to countries outside of the United States? A: Yes, we do ship to most international countries outside of the United States. International rates will differ from each Country.