HOW CAN WE HELP? PROCESS WHAT IS YOUR PROCESS? Below is our step-by-step process: Schedule your consultation. We can do consultations in-person, by phone or virtually.Obtain letters of support for your gender-affirming surgery from a mental health professional and those prescribing your hormones. Letters must be dated within 1 year of your operation. If you have any pre-existing medical conditions, specific letters of medical clearance, labs and studies may need to be obtained. We will advise you at your initial consultation.Mark your surgery date on your calendar.Our office and insurance teams will begin the insurance authorization process at least 2-3 months before your surgery date.Receive your comprehensive surgical confirmation packet in the mail 1-2 months prior to your surgery with pre-operative and post-operative instructions.Surgery!Pay your balance (if paying out of pocket). WHICH INSURANCE DOES ALIGN ACCEPT? Our office is quite adept at working with most insurance plans. After your initial visit with one of our surgeons, you will have a consultation with our administration/financial team, who will provide more information about the insurance process. Our goal is to make this process as easy as possible for you. WHAT INSURANCE INFORMATION WILL I NEED TO PROVIDE? A picture or copy of the front and back of your insurance card. Updates on any change to your insurance. If you have more than one insurance policy, let us know which one is legally designated as your primary insurance. You may need to contact your insurance companies to determine this if you do not know. If you have an HMO plan, we need an updated referral from your assigned Primary Care Physician within 90 days of your surgery date. WHO CAN I CONTACT IF I HAVE QUESTIONS? Please contact the office you wish to speak with, and our administrative team will get in touch with you: San FranciscoPhone: 415-530-5335Email: office@alignsurgical.com