1. Product Evaluation Period·      Returned items must be kept intact, unused, and undamaged. If items are damaged or missing accessories, the store may refuse the return. ·      Certain items, such as pre-order product, single card, personal hygiene products or food, may not be eligible for returns. Please read the return policy on the product carefully before purchasing or ask a store clerk. ·      Except for perishable items, items with a short shelf life (approaching expiration when returned/canceled), customized items, current newspapers, periodicals or magazines, opened audiovisual products or computer software, game point cards, other point cards, and personal hygiene products that have been opened, are not subject to the 7-day evaluation period according to the "Guidelines for Reasonable Exceptions to Communication Transaction Rescission Rights". You have a 7-day product evaluation period starting from when the item arrives in your hands (including holidays). ·      If you need to return items, please contact customer service within 7 days of receiving the item and provide information such as "name," "order number," "contact phone number," "name of the item to be returned," "reason for return, and photos." Once customer service receives this information, they will assist you with the return or exchange.Customer Service Email: topdrawhk@gmail.comCustomer Service Hotline: +852 6572 3153 2. Return Policya. Returned items must be unused and free of damage caused by non-human factors. The 7-day evaluation period provided by the Consumer Protection Law is only for you to consider and confirm if the product meets your needs, not for product trials. Please retain the complete original packaging (including the outer packaging box) as instructed by the store, otherwise returns will not be accepted.  b. The following situations are not eligible for returns:Exceeding the 7-day product evaluation period.Items th