Policy and Procedure Agent service fee Policy and Procedures(Updated on August 9, 2016)The following policy and procedure is applicable for both sides which are buyers/tenants and landlords/owners (Based on the Ethiopian rules and regulations) and will be effective when a deal is made (lease or sell contract is signed) between the two parties. Our company agent service fee will be:1. For Rental / lease of Residential or Commercial properties:    please contact us at info@realethio.com to determine the commsion, we will make sure to serve and offer you the best rates.2. For Sale of Residential or Commercial properties:    The fee is 2% of the total sale amount (According to the Ethiopian rules and regulations)     = ( ( Total sale price ) X (0.02) )Note: I. The service fee is non-refundableII. The service fee doesn’t include 15% VAT (Value Added Tax)Ill. The service fee payment will be made on the signing of the sale/lease agreementlV. The service fee is a onetime payment.General rules:1. Tenant/Buyer• This policy and procedure will apply only if the property is shown, visited or made access with us.• Our service might or might not include negotiating and arranging agreements, and that depends on the will of our clients’.• One cannot refer the properties shown to him/her to a third party tenant/buyer/agent without our knowledge, but if she/he did, then he/she will be subjected to pay our service fee and we will take both parties to be held responsible for legal fees arise.• If someone is found to buy or rent a property, that we arrange a visit too, without paying our service fee, then our company will request double of the payment stated above through the legal way.• If the payment is late for more than 15 days of the lease or sale agreement then the client will be requested to pay 10% in addition for each weeks passing after that.• After our visit one can contact the owner/landlord/seller without our involvement, and can negotiate and make a deal but our service fe