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We recently hired someone to head up Customer Support. It took 3 months, 808 applications and 18 interviews before we found a solid fit. Who knew hiring for customer support would be so tedious?!?! I sure didn’t. Let’s take a look at what I did to hire for this position: what worked, what didn’t work, where we found our guy, how much we spent in job postings, and a handful of other tips.

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