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freescout.net

This module allows to apply PGP or S/MIME signature / encryption to emails sent to customers and/or user agents. Signing and encryption is configured on a per mailbox basis and applied to all conversations. Debugging Signing / encryption errors can be found in: “Manage » Logs » Apps Logs” “Manage » Logs » Send Errors” S/MIME This module does not validate or decrypt incoming emails signed with S/MIME. Signing Emails Free S/MIME certificates in .pfx format can be received here. To sign outgoing emails you will need a certificate and a private key in .pem format. To extract certificate and private key from .pfx file use the following console commands: openssl pkcs12 -in certname.pfx -nocerts -out key.pem -nodes Enter Import Password: [enter your certificate password] openssl pkcs12 -in certname.pfx -nokeys -out cert.pem Enter Import Password: [enter your certificate password] To make sure that signing works, you can send a test email to Gmail: Encrypting Emails Just upload .pem certificate in the Encryption section. PGP Here is the discussion of the PGP signing & encryption. PGP signing and encrypting requires PHP GnuPG extension: apt-get install php7.x-gnupg To sign/encrypt emails you need to have a GPG key (without a passphrase): gpg --gen-key If your system does not allow to create a key without a passphrase, just create the key with Kleopatra. The email address you enter when generating the GPG key, should be entered as “Key Email Address” in module’s settings. Signing Emails Signature will be attached to emails as signature.asc and contain PGP signature. Encrypting Emails To encrypt emails you need to have GPG keys for each recipient’s email address (without a passphrase). Encrypted email will contain “noname” attachment with “Version: 1” text inside and encrypted.asc file containing PGP-encrypted message. Troubleshooting “get_key failed” error See this discussion.

freshdesk.com

Check out How Freshworks Commitment to Australia & New Zealand Privacy Requirements ✓ APP Act 1988 ✓ Act 1983 NZ IPP ✓ Freshworks Inc.

freshworks.com

Selecteer een product van Freshworks om artikelen te zoeken, productdocumentatie te bekijken of een serviceticket in te dienen.

proprofsdesk.com

Streamline support with financial services help desk software designed for financial institutions. Handle queries securely while ensuring compliance and efficiency.

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Compare Mojo Helpdesk and Freshdesk as helpdesk software solutions for IT and support teams. See differences in setup, ticket tracking, knowledge base, and pricing.

groovehq.com

Groove helps you manage customer conversations effortlessly with a shared inbox, smart automation, AI-powered tools, and streamlined workflows. Everything you need. Nothing you don't.

hypercare.com

Stay up to date with monthly product updates from Hypercare across iOS, Android, Web App and Admin Portal.

support.freshdesk.com

Freshdesk Omni allows you to connect your Instagram Business account and enables you to seamlessly engage with your customers. You can send and receive Instagram messages and respond to stories and comments directly on Freshdesk Omni. Additionall...

operatus.io

Looking for a Salesforce Service Cloud implementation partner? We offer expert Salesforce Service Cloud implementation services to help you migrate, streamline support, and deliver better customer experiences

hexaviewtech.com

Hexaview Technologies is an AI-driven digital transformation partner helping businesses innovate through data consulting, automation and analytics solutions.