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idratherbewriting.com

MadCap Software’s 2019 release of Flare provides an interesting feature for creating and managing micro content. Support for micro content takes steps toward content management for AI scenarios, giving you better tools to build content for chatbots, search results pages, and more.

techwhirl.com

Helping the world explore and understand content management and technical communication.

cherryleaf.com

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redmonk.com

Many years ago, a large European bank spoke to analysts after its first transition from purely physical hardware into virtual machines. While expressing overall satisfaction with the move, its enthusiasm was clearly tempered. When pressed on the hesitant endorsement, the bank’s representative stated that virtual machines had, in fact, accomplished all of the desired goals:

writersua.com

The event specifically for writers in the user experience field

catonmat.net

I love to create new things. Here's what I'm currently working on.

freedom-to-tinker.com

Recently it was reported that Disney World is fingerprinting its customers. This raised obvious privacy concerns. People wondered why Disney would need that information, and what they were going to do with it. As Eric Rescorla noted, the answer is almost surely price discrimination. Disney sells multi-day tickets at a discount. They don't want people to buy (say) a ten-day ticket, use it for two days, and then resell the ticket to somebody else. Disney makes about $200 more by selling five separate two-day tickets than by selling a single ten-day ticket. To stop this, they fingerprint the users of such tickets and verify that the fingerprint associated with a ticket doesn't change from day to day. Price discrimination often leads to privacy worries, because some price discrimination strategies rely on the ability to identify individual customers so the seller knows what price to charge them. Such privacy worries seem to be intensifying as technology advances, since it is becoming easier to keep records about individual customers, easier to get information about customers from outside sources, and easier to design and manage complex price discrimination strategies. On the other hand, some forms of price discrimination don't depend on identifying customers. For example, early-bird discounts at restaurants cause customers to self-select into categories based on willingness to pay (those willing to come at an inconvenient time to get a lower price vs. those not willing) without needing to identify individuals. Disney's type of price discrimination falls into a middle ground. They don't need to know who you are; all they need to know is that you are the same person who used the ticket yesterday. I think it's possible to build a fingerprint-based system that stores just enough information to verify that a newly-presented fingerprint is the same one seen before, but without storing the fingerprint itself or even information useful in reconstructing or forging it. That woul