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zendesk.com

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.

freshworks.com

Ontdek de inzichten van 225 wereldwijde IT-besluitvormers. Ontdek bruikbare strategieën om IT-servicemanagement te verbeteren met AI en innovatie. | Download het rapport.

helpdesk.com

Discover how help desk software improves customer service. Check out the advantages and see why HelpDesk is the system that delivers superior customer support.

front.com

Deliver exceptional service at scale with Front, the modern CX platform combining client communication, automation, and analytics for customer-first teams.

happyfox.com

be known for great customer support with happyfox, an online help desk software and a web based support ticket system - schedule a one-on-one demo

kustomer.com

We act as the data processor (under GDPR) or service provider (under CCPA), and our business customers act as the data controllers (under GDPR) or businesses (under CCPA) with respect to the personal data that is made available to Kustomer in connection with our Clients use of our products and services.

freescout.net

This module allows to apply PGP or S/MIME signature / encryption to emails sent to customers and/or user agents. Signing and encryption is configured on a per mailbox basis and applied to all conversations. Debugging Signing / encryption errors can be found in: “Manage » Logs » Apps Logs” “Manage » Logs » Send Errors” S/MIME This module does not validate or decrypt incoming emails signed with S/MIME. Signing Emails Free S/MIME certificates in .pfx format can be received here. To sign outgoing emails you will need a certificate and a private key in .pem format. To extract certificate and private key from .pfx file use the following console commands: openssl pkcs12 -in certname.pfx -nocerts -out key.pem -nodes Enter Import Password: [enter your certificate password] openssl pkcs12 -in certname.pfx -nokeys -out cert.pem Enter Import Password: [enter your certificate password] To make sure that signing works, you can send a test email to Gmail: Encrypting Emails Just upload .pem certificate in the Encryption section. PGP Here is the discussion of the PGP signing & encryption. PGP signing and encrypting requires PHP GnuPG extension: apt-get install php7.x-gnupg To sign/encrypt emails you need to have a GPG key (without a passphrase): gpg --gen-key If your system does not allow to create a key without a passphrase, just create the key with Kleopatra. The email address you enter when generating the GPG key, should be entered as “Key Email Address” in module’s settings. Signing Emails Signature will be attached to emails as signature.asc and contain PGP signature. Encrypting Emails To encrypt emails you need to have GPG keys for each recipient’s email address (without a passphrase). Encrypted email will contain “noname” attachment with “Version: 1” text inside and encrypted.asc file containing PGP-encrypted message. Troubleshooting “get_key failed” error See this discussion.

supportbee.com

Expert customer service tips including training tips, best practices for dealing with difficult customers, how to leverage technology to improve customer service, and more.

providesupport.com

Terms of service by Provide Support - Live Chat, customer support service and website monitoring software provider.