Cardi-OH Market Share Analysis for July 2026

Listen to Tom Herrmann, MHA, from The Ohio State University Wexner Medical Center, and Jennifer Lorenz, DNP, MHA, MA, RN, CPXP, CNE, from University Hospitals, explain the differences between patient experience and patient satisfaction and why improving patient experience matters. They will review the factors that influence patient experience and outline strategies for improvement. Moderated by Ashley Sneed, NP, The Ohio State University Resources mentioned in the podcast: Cardi-OH Capsule 49 - Using the Teach-Back Method to Improve Patient Understandingcardi-oh.org/resources/capsule-49--using-the-teach-back-method-to-improve-patient-understanding Cardi-OH Podcast 55 - Using the Teach-Back Method to Improve Patient Understandingcardi-oh.org/resources/podcast-55--using-the-teach-back-method-to-improve-patient-understanding Strengthening Team Culture with the 6H Modelblog.hospitalmedicine.org/strengthening-team-culture-with-the-6h-model/