IN-STORE SHOPPING We are a brick-and-mortar store. Visit us for a great product range and helpful staff for all your orchestral supplies and band requirements. In-Store Payment OptionsVisa / MastercardAmerican ExpressPayPal / AfterpayDirect DepositCash Online Store Payment OptionsVisaMastercardAmerican ExpressAfterpay / PayPal PricingAll prices on this website are in Australian dollars. We do not accept other forms of currency.All prices include GST (the Australian Goods and Services Tax). Errors and omissionsWe have staff that maintain and try to update the website displaying correct information however Blow woodwind and Brass is not responsible for typographical errors in pricing, product images, product descriptions, or product specification inaccuracies due to human error or otherwise. Prices are subject to change without notice. The Recommended Retail Price (RRP) is the price recommended by our suppliers and can change at very short notice that may make it difficult to update those changes in a timely manner. Product AvailabilityWe do not guarantee that all items on our web site are in stock all the time for the following reasons We may sell out the supplier may have no stock the item may be a special order delays may occur in shipping  You will be notified if there will be a delay in processing your order. You will be offered a full refund if the delivery time frame is not acceptable to you. Special ordersAnything we do not carry as part of our normal stock holding is a special order. For these we require full payment up front, and returns are not permitted unless the item is faulty. Can I cancel or change an order?Yes. The fastest way would be to call us on 07 33678776 If the order has already shipped, we will not be able to cancel it, but you can return it (subject to normal return conditions) for a refund excluding shipping costs. It is no problem to change an order that has not been shipped – simply let us know.  Can I order by phone? Yes, of course…call u