Cognisent 2.0 app analytics for December 3

New message push with customizable alert modes. • Protocol based escalation for follow-up of unread messages. • Secure chat functionality amongst your team members • Set Reminders for any follow-up tasks • Forward any message to someone else. • Return or return/record calls from the app and mask your number on caller ID. • Comments and callbacks logged with the time and duration of the call. • Messages reside on our secure datacenter with user name and password protection. • Use biometrics for authentication • Complete documentation from message origination to call back. • All message data is saved and available on the secure customer Web Portal. • Contact your dedicated Customer Service within the app.