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Analyze Consumer Behavior Across Marketplaces

Discover cross-shopping behaviors and subscription rates, analyze shopping carts, and identify customer loyalty issues

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What can you do with shopper behavior insights

Inform Your Conquest Strategy

Understand consumers’ cross-shopping habits to zero in on your main competitors in each category and find new partnership opportunities.

Cross Shopping highlights
monitor willingness to pay

Monitor Willingness to Pay

Find out the brands that customers tend to purchase together and understand each brand’s share of basket.

Improve the Loyalty Loop

Determine how customer loyalty impacts your sales and improve your overall retention strategy.

improve the loyalty loop
optimize your subscription strategy

Optimize Your Subscription Strategy

Uncover subscription rates in different categories and analyze your competitors’ Subscribe & Save revenue share.

What can you do with shopper behavior insights

Cross Shopping highlights

Inform Your Conquest Strategy

Understand consumers’ cross-shopping habits to zero in on your main competitors in each category and find new partnership opportunities.

monitor willingness to pay

Monitor Willingness to Pay

Find out the brands that customers tend to purchase together and understand each brand’s share of basket.

improve the loyalty loop

Improve the Loyalty Loop

Determine how customer loyalty impacts your sales and improve your overall retention strategy.

optimize your subscription strategy

Optimize Your Subscription Strategy

Uncover subscription rates in different categories and analyze your competitors’ Subscribe & Save revenue share.

Teams leveraging shopper behavior insights

Strategy

Strategy & Consumer Insights

Gain insight into digital consumer behavior such as cross-shopping, basket mix, brand loyalty, ‘Subscribe & Save’ rates, and more.

Browser

eCommerce


Identify competitors to beat, find partnership and product bundling opportunities, fine-tune your loyalty program, and target the right shoppers at the right time.

 

Vision

Category Management


Understand consumer behavior in your category and adjust your marketing strategy accordingly.

 

What makes our shopper behavior insights unique

Shopper Intelligence is the only eCommerce Intelligence platform that combines consumer behavior metrics with online sale data, so you can understand what and how consumers buy.