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ServiceNow Agent app analytics for January 24

ServiceNow Agent

ServiceNow Agent

  • ServiceNow
  • Google Play Store
  • Free
  • Business
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature. The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs. With Mobile Agent you can: • Manage the work assigned to your teams • Triage incidents and cases • Act on approvals with swipe gestures and quick actions • Complete work while offline • Access the full issue details, activity stream, and related lists of records • Optimize workflows with location, camera, and touchscreen hardware Detailed release notes can be found at: https://docs.servicenow.com/bundle/mobile-rn/page/release-notes/mobile-apps/mobile-apps.html NOTE: This app requires the ServiceNow Madrid instance or later. EULA: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0760310 © 2023 ServiceNow, Inc. All Rights Reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
ServiceNow Agent

ServiceNow Agent Usage Rank

The usage rank is based on Similarweb's algorithm that calculates current installs and active users over a 28-day period.

All Categories in
United States--
Business in
United States#984

Daily active users

Analyze usage patterns of ServiceNow Agent users by viewing ServiceNow Agent downloads and daily active users over time.

Users

Analyze usage patterns of ServiceNow Agent users by viewing ServiceNow Agent downloads and daily active users over time.

Unlock daily active users
NovDecJan

ServiceNow Agent Ranking Stats Over Time

Similarweb's Usage Rank & Google Play Store Rank for ServiceNow Agent

Usage Rank

Rank

ServiceNow Agent Ranking by Country

Counties in which ServiceNow Agent has the highest ranking in its main categories


Users Interests & Top Categories

Top categories and apps used by ServiceNow Agent users

Top categories
Affinity
Top apps within the category
More apps
21%
Fidelity Investments
Wallet: Budget Expense Tracker
YNAB
Wells Fargo Mobile®
Aspire Account Center
8%
Microsoft Teams
LinkedIn: Jobs & Business News
Microsoft Authenticator
Workday
OneLogin Protect
7%
Phone by Google
Google
Clock
Extra Space Storage
Pixel Studio
7%
Pinterest
Winix Smart
Vaultek 2.0
Great Clips Online Check-in
eero wifi system

Top Competitors & Alternative Apps

Apps with a high probability of being used by the same users, from the same store.

SAP Concur

SAP Concur

SAP SE

Intune Company Portal

Intune Company Portal

Microsoft Corporation

Workday

Workday

Workday, Inc.

CRM Mobile: Pipedrive

CRM Mobile: Pipedrive

Pipedrive Inc.

ServiceNow Agent VS.

January 24, 2026