bruneitourism.travel VS.

freme.com

Frequently Asked Questions (FAQ) General How can I purchase tickets from your website? You can purchase air tickets via flights.freme.com. Online flight booking is currently applicable for Royal Brunei Airlines flights only. Is baggage included if I purchase from the website? Yes, baggage is included when you purchase air tickets through our website. The baggage allowance may vary depending on the destination and fare type. Please check the booking details before confirming your purchase. Is travel insurance included? No, travel insurance is not included when you purchase air tickets from our website. You may contact our consultants if you would like to purchase travel insurance separately. What payment methods are accepted for website purchases? At the moment, we accept cash or bank transfer only. Card payment is currently not available for website purchases.  Can I book now and pay later? Our “Book Now, Pay Later” promotion is only available during selected travel fair periods and is subject to availability. It is not applicable during normal booking periods unless stated otherwise. Can I book other airlines such as AirAsia, Singapore Airlines, Malaysia Airlines from the website? Flights with other airlines are not available for direct booking through our website at the moment. However, you may get in touch with our ticketing consultants, who will be happy to assist you with other airline options. My passport has expired or is currently being renewed. Can I still purchase and book my ticket? Yes, you may still proceed with your booking. However, please ensure that your passport is valid before your travel date and that your passport details are updated once your new passport is ready. Please note that the name used for the original booking must be the same as the name shown on your new passport. Your name must match your passport exactly, and your passport should be valid for at least six months from the date of travel. We recommend renewing your passport as early