BHIM SBI Pay:Retail & Business app analytics for January 15

'BHIM SBI Pay’ (UPI App of SBI) is a most innovative payment app that allows any Banks’ customer to send or receive money to/from any other Banks customer using a single app & also allows to pay for services like recharge, food orders, bill payments & local deals. You need not worry which Bank you have your account with. Just download “BHIM SBI Pay” & start using it. You just need to ensure that: • Your mobile number has been linked to your Bank accounts • You have a Debit card linked to your account BHIM SBI Pay allows you to make easy, instant & secure payments at your convenience on all 365 days of the year With BHIM SBI Pay you can also do recharges, order food, pay utility bills & buy local deals. Recharge: Prepaid, Postpaid & DTH • Track all your recharges at one place • Get reminders for postpaid bills Food: Order Food from your Favourite Restaurants • Compare & Use Swiggy, Freshmenu, Faasos, Behrouz Biryani at one place • Browse menu, add food items to cart, pay from your account & get food delivered Bill Payments: Hassle free payment of Electricity, Gas, Broadband, Landline & Water Bills • Fetch your bill using your customer id or unique identification number of bill • Get Reminder for utility bills • Pay for 70+ popular bills Local Deals: Explore all local deals at one place • Notification of latest deals • Get discounts on Buffets, Spa & salons, weekend activities & more Transaction Limits on BHIM SBI Pay: • Max. limit per transaction: Rs.1,00,000/- • Max. transaction limit per day is Rs.1,00,000/- If you are a Merchant: Login to the app, Click on ‘I am a Merchant’ option, fill-up your business details & you are ready to collect payments from your customers. Toggle between Consumer & Merchant modes: • With BHIM SBI Pay, you can collect payments as a Merchant or make payments as a Consumer by simply using the toggle switch from the Menu icon at the top left Pay/Send money using: • VPA of the beneficiary • Account Number + IFSC of the beneficiary • Using Beneficiary’s Aadhaar Number • Scanning QR Code of the beneficiary Steps to Send Money: • Login to the App & Click on Pay • Select Debit Account, Payee Address type (VPA or Account and IFSC or Aadhaar) • Enter other required details • Enter UPIN • Click Submit Steps to Receive/Collect Money: • Login to the App & Click on Collect • Enter Payer VPA • Enter other required details • Click Submit Transaction History: • View your latest 20 transactions & transactions done for a range of dates Manage multiple bank accounts: • Select My Accounts option from Menu, select your bank & simply add it • If you have only one Bank account, that will be your Default account to make & receive payments on BHIM SBI Pay • In case you have multiple accounts, you can select any 1 of them as your Default account, by clicking on “Set as Default” option against the account • During the ‘Pay’ transaction, select any debit account by swiping through the accounts displayed on the Home screen Create and Manage Multiple VPAs: • To add a VPA, go to the Menu at the top right of your app screen, click on View Profile. • Select Add a New VPA and create your new handle, for e.g. mobileno@sbi • Select the account to link to the new VPA • Multiple VPAs can be used for different accounts or one VPA can be linked to different accounts Steps to Reset PIN: • In case you forget the App PIN, choose ‘Forgot App PIN’ option on the login screen, answer the secret question to reset the App PIN • In case you forget the UPIN of Account, reset it by clicking on ‘Reset UPI PIN’ against that account Complaints/Dispute management: Dispute can be raised only for successful transactions. • Login to the App • Click on View All in Recent Transactions • Select the transaction and Click Raise Dispute button • Select Dispute type, enter Remark. • Click Submit For other queries/complaints related to BHIM SBI Pay, please write to support.upi@sbi.co.in