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my nib helps New Zealand nib customers get the most from their nib health cover by managing your health cover in the palm of your hands – when and where it suits you.
What can you do on my nib?
Make a claim: Fill in the details and take a photo of your receipt to make your claim.
Request a pre-approval: Know what you’re covered for and how much you can claim.
Manage your cover: View your policy summary and check what your plan covers.
Update your personal details: Update your name, contact details, payment method and frequency.
Send us a message: Need to get in touch with us? Raise a query and we’ll get back to you as soon as we can.
Find a provider: Search our directory to find a private healthcare provider in your area.
Access nib Balance: Our new health tool helping you get a clearer picture of your health across five key pillars of wellbeing.
Please note: This app is for nib New Zealand customers only.
Supported devices
iPhone 8 and above.
More about nib
At nib we believe that private health insurance should be easy to understand, easy to claim on and most of all good value. With over 60 years’ experience in providing private health insurance, we cover over one million people across New Zealand and Australia. For more information, see www.nib.co.nz.
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Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership. Unlock everyday health and wellbeing support, discounts and more.
For members with health insurance, you can:
• Make a claim and check its status
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details
For members with travel insurance, you can:
• Update your personal details
• View and download your policy documents
• Submit your travel insurance claims online
Plus, those with a health insurance policy or a free nib membership can:
• Unlock access to nib Rewards and save with offers from major brands
• Book tele-health or get a medical certificate
• Get treatments delivered to your door
• Try our online health check and skin check for personalised insights
• Check your symptoms in minutes and get recommendations on what to do next
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gennaio 10, 2026