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Wisper ISP, LLC Policies and Terms & Conditions Updated May 5th, 2026 VIEW ALL Master Service Agreement Confirmation of Sale (COS) Privacy Policy Acceptable Use Policy (AUP) DMCA Copyright Infringement Policy Open Internet Policy Performance Characteristics and Commercial Terms FCC Requirements and Complaints Process LifeLine Program WISPER ISP, LLC. MASTER SERVICES AGREEMENT   This Master Services Agreement (“Service Agreement” or “MSA”), consisting of these terms and conditions and all other documents referenced herein by and between Wisper ISP, LLC., (“Wisper,”) and the individual or entity named on the service account to which this Agreement is attached (“Customer,” “you,” or “your”), sets forth the terms and conditions under which Wisper will make available its Standard Internet Access Service, Dedicated Internet Access Service and related services and components (collectively, the “Service”). This Service Agreement governs both residential and commercial Customers. “Affiliate” means an entity that controls, is controlled by or is under common control with Wisper. By using the Service, Customers agree to be bound by the terms of this Service Agreement and all documents incorporated by reference herein, including without limitation Wisper’s Privacy Policy, Open Internet Policy, DMCA Copyright Infringement Notification Policy, COS Confirmation of Sale (“COS”)  (applicable for Standard Internet Access Service), and Additional Terms (terms and conditions that will govern a new service offering) as each may be amended from time to time. If there is a conflict between this Service Agreement and any Additional Terms, the Additional Terms shall govern. Premium Dedicated Internet Access (“DIA”) Service Customers are also subject to a separate written proposal that details their customized service (“DIA Proposal”), which is also incorporated by reference into this MSA. PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT CUSTOMER UNDERSTANDS EACH PROVISION. THIS AGREEMENT