Analyse de l'application Enercal & moi pour le 10 janvier

Enercal's online portal allows users to view all contracts associated with their customer account and manage them. As a user of the online portal, I have access to the following features per page : ## Contract Selector ## - View all contracts associated with my customer account in a list or from a map ; - Check the contracts' balance at a glance ; - Consult details of each contract ; - Select a contract to access the features available on other pages ; - Filter/sort contracts by rate, municipality, ... ## Home ## - View the quantities of electricity consumed and sold to the network ; - Access features to manage my consumption ; - Submit my meter readings ; - Access the list of outages affecting my contract ; - Compare my consumption ; - Access the latest Enercal articles. ## Invoices ## - Access the history of my invoices for the last 24 months ; - Pay my balance or an invoice online or at a kiosk. ## Analysis ## - Access features for the analysis of my consumption. ## Alerts ## - Manage alerts related to my consumption ; - View the history of alerts. ## Guide ## - See the breakdown of consumption by category ; - Access tips to help manage energy consumption by category. ## Requests ## - Submit and track the progress of my requests to customer service for my contracts, including: - Requesting e-billing ; - Setting up/modifying my automatic payment ; - Changing the power of my contract ; - Subscribing to a new contract online ; - Requesting the inclusion of additional contracts in my customer account ; - ... ## Your Account ## - View and modify your online account information ; - Manage my consents.