Analyse de l'application My LECO pour le 9 décembre

This app keeps everything in one place. All customer issues, queries, and suggestions are organized, categorized, scheduled, and well managed. An automated response system is integrated, customer support opening times and a link to a knowledge base. In fact, an automated response will nudge the customer into solving the issue on their own! This app will track all interactions with customers, so that consumers get a detailed view of the customers’ profile whenever they logged in. Consumers simply enter their email address, phone number and they get complete access. When integrated, consumer can get a complete view of the customer’s profile and all the history of interactions at any time including bills, payments, readings and service information.