policiesLIBRARY SERVICES LIBRARY SERVICES Approved January 23, 2019; Revised January 28, 2026.The Library Services Policy addresses specific services provided by the Downers Grove Public Library.5.1 Access to Library MaterialsThe Downers Grove Public Library is committed to providing free and equitable access to its collections and services to all residents. This includes, but is not limited to, individuals of any age, race, ethnicity, national origin, gender, gender identity, sexual orientation, appearance, neurodiversity, physical or cognitive abilities, and socioeconomic or housing status. Library staff are dedicated to facilitating access to the library’s resources by assisting patrons in locating materials and responding to their information requests. The library respects the rights and responsibilities of parents or legal guardians to determine and supervise their children’s use of library materials and services. Neither the Board of Library Trustees nor library staff will assume the role of parent or legal guardian for any child. 5.1.1      Ethics and Standards Library services shall be provided to all patrons on an equitable, nondiscriminatory, and nonjudgmental basis. All requests are treated confidentially and courteously, regardless of residency, age, race, ethnicity, national origin, gender, gender identity, sexual orientation, appearance, neurodiversity, physical or cognitive abilities, personal views of the patron making the inquiry, and/or socioeconomic, housing, or economic status. Patrons’ use of library collections and services is confidential and, except as may be required by law, will not be discussed outside a professional context. The Downers Grove Public Library adheres to the American Library Association’s Code of Ethics and Core Values of Librarianship.5.2 Library CardsLibrary cards providing access to the materials and services of the Downers Grove Public Library will be issued to all eligible borrowers under the policies and guidelines se