dearbornmusic.net VS.

classicselectworld.com

1. I’ve just placed an order. What happens now?ClassicSelect World will send you an email when you place your order. We have some items available for shipping immediately, but in most cases we draw our items for sale from 2 main warehouses in the United States. The vast majority of items will be sent to our customers within 3 days of the order being placed. Most orders will be shipped from New Jersey, some orders, including most orders outside the US and Canada will be shipped from our location in the United Kingdom. Your credit card will not be charged until your order is shipped from our location. For orders being shipped to Canada, we use the USPS. In some cases with large shipments, DHL or UPS may be used, but we tend to avoid these items because customers have complained about difficult customs arrangements. 2. I need to return one or more items from my order. How do I arrange for a return?If you need to return an item, please contact us at orders@classicselectworld.com. We will send you a return mailing label via email. 3. How do I cancel or make changes to my order?It is impossible to change an order once it is placed by using our web site, but if you email us at orders@classicselectworld.com we can delete an item from an order before it ships. Adding an item, however, is not possible for that specific order, but we can create a new second order, and offer a continuing discount or free shipping if that new item causes your order to cross the threshold. Any changes must take place before the order has shipped. We will be unable to make any changes after the order has shipped. However, contact us and we’ll always try and accommodate a reasonable request.4. Did my order go through?You should receive an email immediately after your order has been placed. You can also check on your account page, if you chose to create an account when you checked out. You will also receive emails when an order ships from our warehouse. When an order is enroute, you’ll receive an or