Hong Kong Young Women’s Christian Association Privacy Policy   Introduction Hong Kong Young Women’s Christian Association (“HKYWCA”, “we”, “us”, “our”) respects your privacy and all personal data are protected according to the applicable privacy and data protection laws. This Privacy Policy states what information we collect, our practices of using and handling personal data, your rights to how your personal data is used, retained, and protected. Subject to the requirement of applicable laws, your continued use of HKYWCA’s website and mobile app will constitute your deemed consent to the terms of this Privacy Policy.   Definition of Personal Information Personal data are any information about you as an identifiable individual, or other meanings as stipulated in applicable privacy and data protection laws.   Circumstances of collecting information We collect information you provide to us when joining us as members, volunteers, subscribing our services, logging a complaint or requesting us to reply your queries/needs. This includes your name, age, gender, passport/official identification documents number, email address, phone number, home address and any other information you provide us. We also collect information automatically when you visit/use our website or mobile app. This may include information about the device you used to connect the website/mobile app, your location, and, information collected by Cookies, and other tracking tools and analysis services used by Google Analytics, Facebook Pixel…etc.  For protecting your safety, your image may be collected through CCTV as installed in our service centres, departments, offices and hotels.    How the information is protected HKYWCA is committed to protecting your personal data in a secure and confidential manner. Reasonable technical and procedural measures are in-place to prevent un-authorized access to your personal data. However, we cannot guarantee complete security. We shall not be liable for