Helsi is a digital medical portal and patient account in Ukraine. Book a doctor online, search for doctors, clinics, and hospitals, open your health card, view lab results and referrals, and manage health information for yourself and your family in one mobile app, 24/7.
What you can do in Helsi:
- Book a doctor — choose a specialist, clinic, or hospital by profile, experience, reviews, or convenient time, and reserve a slot for your next visit;
- Search for a doctor, clinic, or hospital — use smart filters when you need a nearby facility, family physician, pediatrician, therapist, ultrasound (USG), or another service in your city;
- Patient account 24/7 — a personal portal with medical records, visit history, referrals, declarations, and conclusions, with the sections "my doctor" and "my health card" in one place;
- Documents — e-referrals, lab results, vaccinations, and other records when they are available in the service;
- Lab test marketplace — search and compare lab test options with filters by location, price, promotions, and package offers;
- Lab result explanations — clear wording that helps you make sense of results before you discuss them with your doctor;
- Online consultations — talk to a doctor remotely when your clinic offers this option;
- Health Digest — monthly offers for medical services in laboratories across Ukraine and from partner services such as iHerb;
- Family scenarios — book visits for relatives, manage children's cards, the vaccination calendar, reminders, and healthy routines;
- Helsi+ (Helsi Plus) and Helsi Plan — extra options for appointments, open-slot alerts, helpful prompts, and service updates.
Helsi is useful for patients who want fewer phone calls, less paperwork, and a simpler way to stay organized. Search for doctors, book appointments, and keep medical documents, lab results, and reminders at hand, so everyday health management takes less time.
Helsi shows offers from partner clinics and laboratories such as Dobrobut, DILA, and CSD LAB. The list of partners and available services depends on your city — Kyiv, Dnipro, Ternopil, and other cities of Ukraine — and on whether a facility is connected to Helsi.
To open the Patient Account of the national eHealth system (ESOZ) in Helsi, confirm your sign-in with a qualified e-signature: Diia.Signature or one issued by your bank.
Helsi is a Ukrainian health portal that works with the state eHealth system (ehealth.gov.ua) and is part of the Kyivstar group. Learn more at helsi.me.
Medical data and privacy: patient data is processed in line with the Helsi Privacy Policy. Some features depend on the clinic, doctor, region, data availability, and connected services. The app is not intended for emergencies: if you need urgent medical help, call 103 in Ukraine or your local emergency services
Important: Helsi is not a medical device and does not diagnose, treat, cure, or prevent any medical condition. It does not replace consultation with a qualified healthcare professional. For medical advice, diagnosis, or treatment, contact a qualified healthcare professional.