KHADAMET 앱 분석 (10월 1일)

The “Khadamet” mobile application enables Tunisian citizens to access, in a unified and secure manner, a wide range of digital government services in Tunisia through their E-HOUWIYA digital identity. It provides a comprehensive set of digital administrative services, including: View key personal information associated with the E-HOUWIYA digital identity, such as the phone number, email address used for official correspondence, and residential address, with the ability to update this information easily. Receive timely notifications regarding document expiration dates, application status, different processing stages, and updates related to administrative files. Submit and track administrative requests and obtain electronic administrative documents, such as civil status certificates. Make electronic payments for bills as well as registration fees for school and higher education institutions. Manage a digital document wallet, with alerts notifying users when documents are approaching their expiration dates. Access social security and healthcare services, including services provided by the National Health Insurance Fund (CNAM), healthcare reimbursement tracking, professional career information, and declarations with the National Social Security Fund (CNSS). Access tax services, such as purchasing the travel stamp and paying the vehicle circulation tax. Access road traffic-related services, including checking traffic violations, scheduling technical inspection appointments, and monitoring the expiration dates of vehicle insurance policies and driving licenses. Gradually access new digital services as part of the continuous development of e-government services to better meet citizens’ needs. “Khadamet” is the national mobile application providing simple, unified, secure, and anytime access to public services, wherever you are.